1 Acceptance of the general sales conditions

1.1 The contract between Assiaprogettazione and the customer shall be concluded with the acceptance, even partial, by Assiaprogettazione. Such acceptance is considered implied. Placing an order in the manner provided, the customer claims to have read all information provided to him during the purchase procedure and accept the general conditions and payment transcribed below.

1.2 The customer or consumer, once the online purchase procedure, will print or save an electronic copy but keep these general conditions of sale, subject to the requirements of Art. 3 and 4 of Decree No. 185/1999 on distance selling.

1.3 It excludes any right of the Customer to damages or compensation, and any contractual or liability for direct or indirect damages to persons and / or property, caused by the rejection, even partial, of an order.

2 Prices

All prices quoted on the end user include taxes (22%). Product prices may change without notice.
3 Shipments

You can choose between different shipping methods and costs.

1) Express courier GLS € 4.90 (only for Italy and major islands, NOT for smaller islands like Ischia, Lily, Ponza, etc ...) = the order is sent via overnight mail to the chosen address. Delivery times are within 24 to 48 hours and 48 to 72 hours for Calabria, Puglia, Sicily and Sardinia.

2) Label with GLS € 5.00 (for Italy and major islands only, NOT smaller islands like Ischia, Lily, Ponza, etc ...) = Upon delivery of the order, payment will be collected by the courier service through check or cash.

3) Recommended INTERNATIONAL postal service for all of Europe € 10.60. This shipment is traceable.

P.S. For deliveries by courier service it is preferable to enter the address of a place where you are present for longer hours (also at work, for example), so that the courier service can deliver without problems.

You can choose MORNING delivery (9:00 to 13:30) or AFTERNOON (13:30 to 19:30) or BOTH.

Specify if there is a doorkeeper with whom to leave the package or if you want parcel collect.

It’s important to leave a mobile number so that the courier can locate you for delivery.

You CANNOT choose a specific time of delivery within the 12 hours, as it is Priority service, whose charge is € 3.00.

Assiamedica assumes no responsibility for non-receipt of the parcel with Priority Mail, because it falls in the hands of the Italian Post Office. Shipments by courier service or Registered Mail, Assiamedica functions through the means of the shipping methods mentioned above. 


For Shipments greater than or equal to € 60,00 FREE SHIPPING COSTS courier (valid for the national territory)

4 Right of withdrawal

4.1 Under Article. 5 DL 185/1999, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form to ASSIAPROGETTAZIONE a reference to VAT) , has the right to terminate the purchase contract for any reason, without explanation and without penalty, except as described in point 8.3.

4.2 To exercise this right, the customer must send ASSIAPROGETTAZIONE a notice to that effect within 10 working days from the date of receipt of goods. Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to: ASSIAPROGETTAZIONE - Via Amatrice, 20 02100 Rieti Italy or by fax sent within the said period of 14 days and followed by a confirmation by registered letter with acknowledgment of receipt, sent absolutely within the following 48 hours. > Download the form Withdrawal / Returns / Exchanges

4.3. The right of withdrawal is subject to the following conditions: The law applies to product purchased in its entirety; - It can be exercised only on the withdrawal of the product purchased; - The products must be returned intact and in original packaging, complete in all its parts; - By law, the shipping costs for return of the asset are charged to the customer; - The shipment to the receipt in our warehouse is under the responsibility of the customer; - If the goods are damaged during transport, Assiaprogettazione will inform the customer (within the fifth day of receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement the value of the property (if insured); in this case the product will be made available to the customer for its return, while canceling the request for withdrawal; - Assiaprogettazione not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; Upon his arrival at the warehouse, the product will be examined to assess any damages not caused by transport. If the returned product proves ruined Assiaprogettazione will subtract from the refund due to a percentage, as compensation for restoration costs.

4.4 Without prejudice to any repair costs for damage to the original package, Assiaprogettazione will refund the customer the full amount of the goods already paid (excluded shipment expenses), by bank transfer, within 14 days of return of goods. The Buyer shall promptly provide to the bank on which to obtain reimbursement (name surname account holder, IBAN.

4.5 The right of the asset (the packaging and / or its contents withdrawal is lost for lack of the essential integrity), where Assiaprogettazione finds: - The absence of product components; - The product is damaged for causes other than its transport; in the case of deprivation of the right of withdrawal, Assiaprogettazione will return to sender the property purchased by charging the same shipping costs.

The personal information requested during registration to the site and order are collected and processed in order to meet customer requirements. These data will also be used for institutional purposes, connected or instrumental to our company, namely: - to execute a service or one or more operations contractually agreed upon; - To comply with legal obligations; - For operative and managing requirements; - To facilitate checks the progress of relations with customers; - For purposes of operational and strategic marketing; - To send advertising material or commercial information. Personal data will not under any circumstances and no license to third parties.

Assiaprogettazione guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code under Legislative Decree 196 of 30.06.03.Titolare of the treatment is Assiaprogettazione. PS: By registering to the site or the order is progressing, as is implied consent to the processing of personal data according to the legislative decree 196 of 30.06.03.


All contents of including text, documents, trademarks, logos, images, graphics, their arrangement and their adaptations are protected by legislation on intellectual property rights and the protection of trademarks law (Law No 22 April 1941 .633 and subsequently changes, the Royal Decree 929 of June 21, 1942, as amended) and are covered by copyright. The site may also contain images, documents, logos and third-party brands that have expressly authorized Assiaprogettazione publication. The partial reproduction of the contents, texts, documents, trademarks, logos, images, graphics, is prohibited. Any abuse will be prosecuted under existing laws.

5 Complaints

5.1 Any complaint must be addressed to: Assiaprogettazione - via amateur, 20 02100 Rieti are not accepted and considered valid complaints made via the website contact form e-mail.

5.2 For any problem or anomaly, before embarking on the road of the claim, the Customer is invited to contact the staff via ASSIAMEDICA IL Customer Service visible on the homepage. In almost all cases, any problem or misunderstanding is resolved in a few hours.

Applicable Law The sales contract between the customer and Assiaprogettazione, is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this sale contract, the local jurisdiction is the only forum in Rome.